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Purchased set of 4 wheels and tires for about $2,100 for my Lexus ISF. Sales rep calls and says they don't have the right sized tires in the combo package I selected (from their menu of choices) and the right ones are an additional $250 more. I said ok. I get the set 3 weeks later. Put them on, the tires rubs my fenders and the TPMS valves don't register. Call sales rep and he refused to refund me the $200 I spent on the valves, or admit the... Read more

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I was a customer at your shop 2 Saturdays ago I bought a set of used rims and tires that where un mounted and re mounted by geo . .. I went there because I had a bad vibration because a TPMS sensor popped loose from being mounted in wrong spot on rim and hit with tire when re mounting on the rim.. Geo told me I needed an alignment ( wrong ) Custom wheel had to un mount and re mount all 4 wheels and place the sensors in the correct spot . Geo... Read more

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I called WHEELMAX just to see if I could order by dimensions instead of by car and they told me that if I didn't order stock for my car they didn't want my business or the hassle of people like me who don't know nothing and just return everything. Not only would the guy not talk to me to explain the policy but he told me that I didn't know what I was talking about and that my suspension was wrong and he knew what was right for my... Read more

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I called about a center cap for a wheel I had and to purchase a set of wheels. The person I spoke with was so rude about them not selling parts, that he basically told me to take a hike before I even got out I also wanted to purchase wheels. I was shocked and appauled that a company would hire someone like this for one and that they allowed them to treatb even a potential customer like this. I believe every company is only as good a good as... Read more

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Hey guys and girls, i already bought (2) sets of rims from wheel max and i can say that they are not THAT bad. I bought first rims 5 spoke gunmetal, they shipped within about 8 days, so i was fully satisfied with them about that. NOW the bad part, i lost one of the center caps on one of the rims and called them about 50-60 times and no body EVER answered the phone. I left a few messages and never got a call back. Then i bought another set of... Read more

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I placed an order with wheelmax and received a call the next day saying they were sold out of the wheels I ordered. I chose differnt rims, then received another call back saying they did not have the tires. I then chose differnt tires. 2-3 day shipping has turned into now a week into it and still no rims. I called the sales manager Sachi (with a attitude) he tells me thee rims have not shipped yet, with a whole lot of excusses and sighing.... Read more

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I was told a price, charged more on my visa, shipped the wrong items and refused return authorization! I authorized $794.00 for 4 general grabber hts 265/70/17 tires and received 4 general ameritrac 255/70/17 tires (hts=$794.00, but ameritrac=$482.60). I also purchased 5 nitto terra grappler 325/50/22 tires @ $2,100.00 and was shipped 5 hankook rh06 265/40/22 worth only $802.81. I am pissed! They did not even ship the lugs and locks as promised... Read more

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I purchased a set of 4 wheels from wheelmax.com in May. I called and made sure the wheels would fit my car. They said yes. Took the wheels to get installed and found out they were the wrong lugs. Took 10 days to get the correct lugs. Took the wheels back and now they were rubbing the rear brake caliper. They did not fit. I thought, no problem since they have a compatability promise. What a joke. They said they needed a statement from the tire... Read more

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I was shopping to get wheels and tires for my son who is turning 16. One of the style of wheels he liked were at WheelMax. I called to ask a couple of questions and something wasn't right. They wanted me to wire money to them and would only ship to the PO Box??? that my CC bill was mailed to. I couldn't beleive this and quesioned the person who ansered the phone named "t". I finally wouldn't buy from them and hung up... Read more

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I ordered a set of rims and tires on Feb. 17th 2008. After I ordered them, the salesman called me and said that they did not have the wheels in stock (though the website said they did), but I could get any other wheels I wanted for the same price. I told him there were no other wheels I liked, and I would call him back, but I probably would just cancel the order. About 15 minutes later, he calls me and says he found the wheels I ordered, and... Read more

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